Repairs Inspector

Believe in people.\n\nThe role\n\nThe purpose of this role is to provide Orbit customers with the assurance of a dedicated and customer focused approach for repairs delivery. Ensuring our homes and communal places are safe, well maintained and that our contractual obligations to customers are delivered effectively and efficiently\n\nThis role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes.\n\nThis role will cover Hastings & surrounding areas\n\nWhat you'll achieve\n\nAs part of the Property Repairs team’s new culture of “Ownership and Resolution”, you will be the owner of and manage the customer expectations on inspected repairs and be the point of contact for all responsive repairs’ escalations and complaints within your assigned property area\nResponsible for carrying out Structural and Technical Repairs Inspections, DMC Inspections, DTD Repairs Inspections and provide technical assistance to the business on repairs related matters\nResponsible for carrying out pre, interim and post inspections, specify and cost works using SORs as required. Update IT systems with all necessary information and report on property conditions\nInspection workstreams include Day to Day Repairs, Major Repairs and Damp, Mould and Condensation across individual dwellings and communal assets\nActively find solutions to required repairs, provide specifications and schedules of works to reflect good building practice, ensuring that works orders are designed and prioritised to deliver cost effective, high quality, customer-focused repairs\nProvide the business with a “First Responder” capability by attending Fire, Insurance and Structural incidents and action the resolution including the management of immediate risk removal\nDiagnose building defects and seek budget estimates for remedial improvement works, seeking advice on complex matters from the Area Repairs Managers\nTo assist with the budget control and liaise with Area Repairs Manager to confirm budgets are on track and apply a true commercial approach to repair requirementsWhat you'll bring\n\nEssential skills\n\nRICS qualification or Experience of working in a building surveying role or similar capacity\nKnowledge/experience of building maintenance and repair management\nKnowledge, experience, and the ability to survey properties and provide accurate and detailed schedules of work using schedule of rates codes\nKnowledge and experience of working with mixed tenure blocks and understanding differences in lease agreements\nKnowledge of relevant Housing and H&S legislation (e.g., Landlord & Tenant Act, RICS Code, Building Safety Act, etc.)\nFlexible approach to travel and working hours to accommodate customer meetings and out of hours rotaDesirable skills\n\nOrdinary or Higher National Certificate in building or a related discipline\nExperience in Stock Condition Surveys for social housing\nExperience of conflict management and dealing with vulnerable customers\nKnowledge/experience of disrepairWhy Orbit?\n\nChoosing us means being rewarded in every sense.\n\nHere’s what you can expect to enjoy with us.\n\nA rewarding experience that works for you \n\nWe strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive.

For a better work life balance, we offer flexible working opportunities for many roles.\n\nA place to progress \n\nFrom training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.\n\nFor leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.\n\nA purpose to feel proud of\n\nWe’re proud to make a difference to people together.

We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.\n\nWhat brings us together is a passionate belief in progress and people.\n\nRead more about the values and purpose that drive us on our careers website. \n\nHow we hire\n\nWe aim to make our hiring process simple and fair:\n\nOnline application\nInterview(s)\nDecision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check