Anti Social Behaviour Officer

You will be responsible for managing a caseload of anti-social behaviour and tenancy enforcement cases across our housing stock and communities. The role involves investigating complaints, interviewing residents, gathering evidence, and working with internal teams, local authorities, and external agencies to resolve issues effectively.\n You will play a key role in safeguarding vulnerable residents, promoting tenancy compliance, and ensuring cases are managed in line with legislation, policy, and best practice.\n\n Key Responsibilities\nInvestigate reports of anti-social behaviour, nuisance, harassment, and tenancy breaches\nManage ASB cases from initial report through to resolution and legal action where required\nConduct interviews, home visits, and evidence gathering\nWork closely with residents, support agencies, police, and local authorities\nPrepare warning letters, witness statements, and legal documentation\nAttend court hearings and case conferences when necessary\nMaintain accurate case records and management systems\nProvide advice and support to residents affected by ASB\nPromote early intervention and preventative solutions\nContribute to safeguarding and risk management processesAbout You We are looking for someone who has:\n\nExperience managing anti-social behaviour, tenancy enforcement, or community safety cases\nKnowledge of housing legislation and ASB-related legal processes\nExcellent communication, negotiation, and conflict resolution skills\nAbility to handle sensitive and challenging situations professionally\nStrong investigative and problem-solving abilities\nExperience working with vulnerable individuals and partner agencies\nGood organisational skills and the ability to manage competing priorities\nCompetent IT and case management skillsIf you have the relevant skills then please apply today